Question 1

Do you only work with men?

Accepted Answer

No. Despite our name, MensPsych works with people of all genders.

We are committed to inclusive, accessible care and welcome individuals regardless of gender, sexuality, culture, background, ability, or age.

Question 2

Do you work with Adolescent Boys?

Accepted Answer

Yes- Age 15 and up. 
If your child is younger than 15 years of age, please submit an equiry form and we will be in touch.

Question 3

Do I need a referral to make an appointment?

Accepted Answer

No referral is required to book an appointment.
However, a GP referral and Mental Health Care Plan are required if you wish to claim Medicare rebates.

Question 4

Can I use my existing Mental Health Care Plan at MensPsych?

Accepted Answer

Yes. Medicare allows you to use your current MHCP with any provider of your choice, including MensPsych.

You are not required to see the practitioner originally recommended by your GP.
We do encourage you to keep your GP informed, as they play an important role in your overall care.

Question 5

I can't find an appointment with my preferred clinician - What can I do?

Accepted Answer

At times, clinicians may be fully booked in advance.

You can:
 • Add your availability to our Zanda booking system
 • Join the waitlist for your preferred clinician

You will be contacted as soon as a suitable appointment becomes available.

Question 6

I can't make my appointment - What should I do?

Accepted Answer

We know stuff happens!! As soon as you know you can't make your session time, give us a call or jump on line to reschedule your time:

We need 48 hours / 2 business days notice to re book your session time.  Cancellations within the 48hrs may incur a cancellation fee if we can not fill your cancelled spot.

Question 7

Can I use private health insurance?

Accepted Answer

Many private health funds offer rebates for psychology services under Extras cover.

Rebates vary between insurers and policies. We recommend contacting your insurer directly to confirm:

• Whether psychology is covered
 • The rebate amount
 • Any annual or per-session caps

We can provide a tax invoice for claiming purposes.

Question 8

Can sessions be funded through NDIS, WorkCover, TAC, or DVA?

Accepted Answer

Yes. Funding may be available through:

• NDIS
 • WorkCover
 • Transport  Accident Commission (TAC)
 • Department  of Veterans’ Affairs (DVA)

Please contact us to confirm eligibility and referral requirements before booking.

Question 9

I'm a GP - How do I refer a patient?

Accepted Answer

Please follow your usual process for preparing or reviewing a Mental Health Care Plan.

Referrals can be addressed to:

MensPsych
 271 The Parade
 Beulah Park SA 5067
Phone: 08 7523 4597
Fax: 08 8490 5560

Patients can then contact our clinic directly to book an appointment and provide their MHCP.

Question 10

Do you offer Telehealth appointments?

Accepted Answer

Yes — all of our clinicians offer Telehealth sessions.

Sessions are delivered via secure video-conferencing software that meets strict privacy and confidentiality standards.

Telehealth allows greater flexibility and enables you to attend sessions from a location of your choice.

Question 11

Is Telehealth charged differently from in-person sessions?

Accepted Answer

No. Telehealth sessions are billed at the same rate as standard consultations.

Medicare and most private health funds provide rebates for Telehealth services.

Please note that not all clinicians offer Telehealth as an initial appointment — contact us to check availability.

Question 12

What does a session cost?

Accepted Answer

Our fees are aligned with the Australian Psychological Society (APS) National Standards for Private Practice.

Current fees can be found on our booking page:  click here (www.menspsych.com.au/bookings)

Some appointments (e.g. weekends or urgent last-minute bookings) may incur a surcharge of up to $20. Any additional fees will be clearly communicated at the time of booking.

For full details, please visit our bookings page.

Question 13

Do you offer bulk billing?

Accepted Answer

No. MensPsych is a private practice and does not offer bulk billing.

All fees are payable at the time of the appointment.

If cost is a barrier, we are happy to help you find alternative bulk-billing services.

Question 14

Will Medicare fund my sessions?

Accepted Answer

You may be eligible for Medicare rebates if you have a Mental Health Care Plan (MHCP) prepared by your GP, psychiatrist, or paediatrician.

Medicare rebates may apply for people experiencing:
 • Mental      health conditions
 • Chronic      medical conditions
 • Disability-related      mental health concerns

Your GP can advise whether you are eligible.

Question 15

Why are Clinical Psychologists and General Psychologists' fees different?

Accepted Answer

The difference primarily reflects Medicare classifications and rebate structures.

Clinical psychologists complete additional specialist training and may work more frequently with complex or severe presentations. This is why Medicare rebates — and therefore fees — differ.

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